Porta Potties
are available
on request
at an extra
charge Mobile
telephones
are available
at an extra
charge
To make
a Booking:
A
deposit
of
30% of
the rental
will
be required
to
make a
booking.
The
balance
payment
is due
eight
(8)
weeks prior
to
pick
up of the
vehicle.
When
making
the
booking
the
motorhome
company
require
details
of the
customer’s
credit
card, to
cover
any
possible
cancellation
fees,
should
they be
higher
than
the initial
booking
deposit.
Pick-Up
and Drop
Offs:
Pick-ups
and drop-offs
are possible
between 9:00am
and 5:00pm.
Earlier pick-up
can be arranged
on request.
Late returns:
Late Returns
:
From 5:00
pm to 7:00
pm, 25% of
the daily
rental charge
is charged,
thereafter
a full day
is charged.
Rental
Charges,
Deposits
and Payments:
All
rental charges
are
calculated
on a daily
basis (not
24 hours
basis) irrespective
of pick-up
time and
include unlimited
kilometres
and GST.
Payment made
by credit
card may
incur an
additional
charge. Pick-ups
and drop-offs
are possible
between 9:00am
and 5:00pm.
Earlier pick-up
can be arranged
on request.
Late returns:
For late
arrivals
of more than
60 minutes
on pick-up
of the vehicle,
unless it
is due to
the late
arrival of
the client’s
plane, NZ$
20 will be
charged per
30 minutes.
A similar
charge will
apply for
late drop-offs
after 5.00
pm. After
7.00 pm,
at least
a full daily
rental charge
is charged.
If a shuttle
has been
arranged
for a client
in Auckland
when they
drop off
the vehicle
late, any
waiting time
will be by
direct negotiation
with the
shuttle driver.
On reservation,
a deposit
of 10% of
the total
rental charge
is required
to secure
the booking.
The remaining
charges have
to be paid
30 days prior
to the commencement
of the hire.
Insurance
Excess
/ Bond & Exclusions:
A basic insurance
at NZ$ 16
per day is
compulsory
and covers
your vehicle
and third
party property
to NZ$ 10,000,000.
The excess
is NZ$2000
for drivers
of 21 years
of age and
over. It
is NZ$3000
for drivers
who have
held a driver’s
license for
less than
12 months.
The hirer
will be liable
up to this
amount for
any damage
caused in
any one accident
or for interior
damage. A
respective
bond will
be taken
on pick-up
of the vehicle.
This bond
will be fully
refunded
provided
the vehicle
is returned
in a reasonably
clean condition,
with all
waste and
toilet tanks
empty, with
a full LPG
bottle, without
damage or
involvement
in an accident,
without any
liability
to any third
party, with
a full petrol
tank and
all traffic
offences
paid for,
and all other
terms of
the rental
agreement
having been
complied
with. This
insurance
excludes
windscreen
and underfloor
damage; the
windscreen
can be insured
for an additional
NZ$7 per
day.
Optional:
Collision Damage
Waiver
(CDW).
An additional
NZ$ 12.-
per day
(altogether
NZ$ 28.-)
will reduce
the excess
in case
of damage
to NZ$
500. This
insurance
includes
windscreen
and underfloor
damage.
A bond
of NZ$
500 will
be taken
on pick-up.
Insurances
do not cover
water submersion,
saltwater
damage, tyre
damages,
incorrect
use of fuel,
replacement
of lost keys
or costs
to retrieve
keys locked
in the vehicle,
damage that
is caused
by theft,
breakins,
conversion,
vandalism
or fire damage
that is directly
attributable
to the negligence
of the hirer
or any other
passenger
in the vehicle,
damage or
breakage
of any window
or screen
other than
windscreens,
personal
belongings,
damages caused
by wilful
conduct or
negligence
of any person
travelling
in the vehicle
or driving
under the
influence
of alcohol
or drugs,
costs to
retrieve
a bogged
vehicle,
or any damage
caused to
the vehicle
or any third
party property
if the vehicle
is driven
by an unauthorised
or underage
driver or
if the terms
of the rental
agreement
are breached
or any damage
is caused
to the interior
of the vehicle.
If any damage
is evident
as a result
of any breach
of items
as shown
on the exclusions
list then
the hirer
will be held
fully responsible
for the total
cost of any
repairs required
regardless
of which
bond was
taken.
Road Restrictions
:
Campervans
are not covered
by insurance
if operated
on roads
specified
as unsuitable
for campervans.
These include
Skippers
Road (Queenstown),
Ninety Mile
Beach (Northland),
Ball Hut
Road (Mt.
Cook) and
North of
Colville
Township
(Coromandel).
Airport
/ Hotel
Transfers:
Aotea Campervans
provide free
pick-up and
drop-off
service to
and from
Christchurch
Airport and
within the
city boundaries
of Christchurch.
In Auckland,
we are happy
to arrange
a shuttle
transfer
to / from
our depot
to the airport
or Auckland
City Centre
which the
client will
have to pay
for.
Mobile Phones
:
Mobile telephones
for rent
on request
Driver Licence
:
All drivers
must be 21
years or
over. A current
domestic
(non-provisional),
acceptable
overseas
or international
driver’s
license has
to be produced
on the commencement
of the hire.
The driver’s
license has
to be legible
in English.
One Way
Rental:
One-way
hires between
our depots
in Auckland
and Christchurch
are free
of extra
charge.
Roadside
Assistance
and Repairs:
In the event
of mechanical
problems,
24 hour emergency
roadside
assistance
is available
throughout
New Zealand.
You will
be given
full details
of the programme
on the pick-up
of your vehicle.
Repairs need
prior approval
by Aotea
Campervans
(unless less
than NZ$50)
and will
be reimbursed
provided
that all
receipts
are submitted
and the hirer
was not directly
responsible
for the damage.
No responsibility
will be accepted
for accommodation
charges,
meals or
out-of-pocket
expenses
resulting
from a breakdown.
Our liability
extends only
to refund
of rental
charges for
any days
of total
loss of vehicle
usage caused
by a mechanical
breakdown,
provided
the hirer
notifies
Aotea Campervans
as soon as
possible
to give us
the opportunity
to rectify
the problem.
We will not
be liable
for costs,
inconvenience
or delays
resulting
from any
problem not
notified
to us during
the rental
period.
Vehicle
Substitution
/ Design:
We reserve
the right
to substitute
a comparable
or superior
vehicle at
no extra
cost in some
circumstances.
This shall
not constitute
a breach
of contract
and does
not entitle
the hirer
to any refund.
In the unlikely
event that
the vehicle
is not available
at the commencement
of the rental
due to it
being repaired
from mechanical
breakdown
or accident
or late return
from a previous
rental, then
Aotea Campervans
will endeavour
to substitute
another vehicle
of similar
or better
specifications
and quality
in its place.
If the rental
period is
reduced or
delayed as
a result
then the
hirer will
be entitled
to a refund
of any moneys
paid for
the period
of the rental
that the
vehicle was
not provided.
Aotea Campervans
will not
be liable
for any other
costs, charges
or damages
(whether
consequential
or not) as
a result
of delay
in providing
or failure
to provide
the vehicle.
Layouts
of vehicles
might vary
slightly
due to manufacturer
modification
of designs.
Illustrations
and text
in any of
our publications
are a representation
only. Refunds
will not
be paid for
voluntary
downgrade
of the vehicle.
Animals
/ Smoking:
No animals
are permitted
in our
campervans.
Smoking
is not
permitted
inside
any area
of our
campervans
including
the driver’s
cab at
any time.
Any breach
of these
terms will
incur an
extra cleaning
fee.
Ferry:
We can prebook
a ferry between
North and
South Island
for you if
requested.
Deposit
Required:
Cheques
will only
be accepted
as rental
payment if
paid at least
14 days prior
to commencement
of rentals.
Cheques are
not acceptable
as excess
/ bond deposits.
