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FLEX
RATES
Daily
Flex Rates are in NZD Dollars
Valid
from 01 January
2010 to 31
March 2011
|
Flex
Rates give you the very best
available price for the motorhome
you want to rent. If you book
early and there are plenty of
motorhomes available, you will
pay a much lower price. If you
book closer to departure date
or book for a high demand period
then the rate will be higher.
|
Terms and Conditions
Prices are in NZD
Rates
are calculated per calendar day.
Standard
Rate Includes:
- Standard
Insurance Cover (excess NZD$5000)
- Unlimited
Kilometres
- Vehicle
Registration Fee
- Airport
Transfers
- Living
Equipment
- Kitchen
Kit
- Personal
Kits (Bedding and Towels)
- Apollo
Welcome Pack
- 12.5%
GST
- 24hr
Road Side Assitance
- Extra
Drivers Fees
- Maps
and Campground Guides
Standard
Rates DO NOT include:
- Optional
Excess Reduction Options
- Optional
Extras
Inclusive
Option:
Add NZD $60 per day. The maximum amount payable per rental
segment for an Inclusive Rate is $3,000 - i.e. 50 days rental.
-
VIP
Cover
-
Unlimited
Kilometres
-
One
Way Rental Fee
-
Diesel
Tax
-
Recovery
Fee
-
12.5%
GST
-
Complimentary
Airport Transfers
-
Personal
Kits
-
Kitchen
Kit
-
Apollo
Welcome Pack
-
Pre-Hire
Cleaning Fees
-
Vehicle
Consultation Fee
-
24hr
Roadside Assistance
-
Extra
Driver Fees
-
Maps
and Camp Ground Guides
-
One
Way Rental Fee
-
LP
Gas Refill Fee
-
Snow
Chains (on request)
-
Camp
Chairs and Table and Baby or Booster Seats
(on request).
What
exactly is Flex?
Flex Rates allows us to offer flexible pricing, which gives you the opportunity
to secure the best possible rental rate. The Flex Rates are based on a very
simple system of supply and demand. So when there are a large number of vehicles
available for hire from a particular branch then the rental rate is lower.
This way you can benefit from the lower rates offered. Generally, this means
that the earlier you book the cheaper the rate! There will also be great Standby
Rates!
Branches:
Apollo has branches
in Auckland and Christchurch. Branches are open seven days a week, 8am to 4:30pm.
Branches will be closed Christmas Day, New Years Day and Good Friday.
Transfer:
Vehicles must be collected and returned to our branches (not airports).
A transfer to the Apollo branch from the Airport and vice versa is provided
free of charge.
Diesel Tax Recovery Fee
The Diesel Tax Recovery
Fee will be calculated and collected on return of the vehicle based on
the kilometres travelled during the hire.
The fee per 100km is as follows:
- Hitop
(inc cheapa campa): Nil
- 2
Berth ST (inc cheapa campa): NZ$4.70
- 4
Berth: NZ$4.70
- 6
Berth: NZ$4.85
We reserve
the right to amend the Diesel Tax Recovery Fee upon Government intervention.
Credit Cards:
We only accept Visa, MasterCard, American Express and Diners Club. Visa
and MasterCard will incur an additional 1.75% surcharge
on any transaction. American Express and Diners Club will incur an
additional 4.5% surcharge on any transaction.
Exchange Rate / Currency Variations:
All credit
card transactions are conducted in New Zealand dollars. Due to exchange
rate fluctuations there could be some variance in the amount refunded
compared to the amount initially charged. We do not accept any liability
for variances up or down. Refunds by credit card can take up to 15 working
days depending on the renter’s Financial Institution.
Rental Duration:
The minimum rental for all vehicles is seven days.
Between 15 December 2010 and 10 January 2011, a minimum rental period of 14 days
applies. Minimum rental periods are subject to change during peak periods.
One Way Rentals:
A one way fee rental fee of $250 is charged for rentals between
the North and South Islands and vice versa, where pick up is between 1 November
2010 and 31 March 2011
Driver’s
Licence and Minimum Age:
A
valid, non-provisional, state or overseas
driver’s licence is required. If
the driver’s licence is not in
the English language (e.g. German, French,
Chinese, etc) then an international driver’s
licence is also required. The driver’s
licence must have been held for at least
two years and be valid for the whole
length of the rental. The original driver’s
licence must be shown at time of pick-up
when the driver is present.
The
minimum age to drive the vehicle is
21 years and the maximum age is 75
years.
Kitchen and Personal Kits:
Each vehicle is supplied with complimentary living equipment (such as bedding,
cooking equipment, eating utensils, bath and tea towels.)
Maps and Campground Guides:
Each vehicle is supplied with a complimentary Road Atlas and campground guides.
Vehicle Consultation:
On pick up of the vehicle our staff will provide a complimentary vehicle consultation.
This includes an explanation of all the interior and exterior features of the
vehicle as well as driving tips.
Apollo Welcome Pack:
Each vehicle is supplied with a complimentary Apollo Pack for the first night.
The pack contains, matches, mini shampoo and conditioner, dishwashing liquid,
sponge, soap, salt and pepper, coffee, tea and sugar sachets.
Additional Extras:
Extras
|
Price
|
| Camping
Table |
$15
per rental |
| Camping
Chairs |
$20
per rental |
| Snow
Chains |
$50
per rental (must be pre-booked) |
| Mountain
Bike (including helmet) |
$6
per day up to max. $240 (must be pre-booked). |
| Heater
Fan |
$15
per rental |
| Kruse
Commentary System |
$12.50
per day |
Baby Seats:
Two baby seats (must be pre-booked) suitable for children from 6 months to
3 years of age can be fitted to the 4 and 6 Berth Motorhome. Cost is $20
each per rental. Baby seats cannot be fitted to the Hitop or 2 Berth S/T
Camper.
Booster Seats:
A booster seat (must be pre-booked) suitable for a child between 3 and 8 years
of age can be supplied for the 4 and 6 Berth Motorhomes. Cost is $20 each per
rental. Booster seats cannot be fitted to the Hitop or 2 Berth S/T Camper.
Child Restraint Policy
The safety of our customers is of the utmost importance to Apollo. Therefore
we have developed a best practice approach to Child Restraints. We aim
for the best safety (not just recommended levels) for our clients’ children.
Following this page
is a table which indicates the type and number of Child Restraints that
can be fitted to our vehicles.
Clients can rent Child
Restraints (must be pre-booked) from Apollo for $20 per rental. It is the
client’s responsibility to fit them (our branch staff are legally
unable to fit them or advise on how they should be fitted) to the vehicle
and we recommend the following guidelines.
In New Zealand we offer
a free transfer to the Apollo branch from the Airport and vice versa. If
clients have children that require a Child Restraint then we will order
a taxi with the appropriate Child Restraints and we will pay for the taxi
transfer.
We hope that by providing
this information you can give your clients definitive answers on this topic.
First Aid Kits:
A First Aid kit is supplied in every vehicle. If the seal is broken or the
kit is not returned the kit becomes the property of the renter and a $50 fee
is charged when the vehicle is returned.
L.P. Gas Refill Service Fee:
The gas bottle(s) is supplied full. A service fee is payable on pick up of
the vehicle:
- $25– Hitop
Campervan, 2 Berth S/T Camper
- $35– 3,
4 and 6 Berth Motorhomes
The gas bottle can
be returned empty to Apollo at the completion of the rental. The fee applies
for each part of a multiple rental.
Multiple
Rentals:
Consecutive rentals can be combined to qualify
for a long-term discount rate. Australian and New Zealand car/campervan
rentals can be combined to obtain a long-term discount rate,
providing travel is within a 3 month period. If drop off of a
vehicle and pick up of a new vehicle occurs on the same day then
a day each will be charged per respective vehicle. Multiple rentals
are treated as separate rentals under the one way fee and minimum
rental period conditions.
Travel Restrictions:
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads. The only
exception to this is the last remaining kilometres of loose road surface on
any major ski field access roads or any recognised campground access road less
than 500 metres in length.
No vehicle shall be driven on Skippers Road (Queenstown), Ninety Mile Beach
(Northland), Ball Hut Road (Mt. Cook), Bluff Road that runs between Kuatunu
and Mataurangi and North of Colville Township (Coromandel Peninsula).
Apollo reserves the right at its sole discretion to restrict vehicle movements
in certain areas due to adverse road or weather conditions.
Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has
commenced, they first must obtain authorisation from Apollo. Subject to the
change being approved, a minimum additional charge of $700 will apply.
Rental
Extension:
If the customer wishes to extend the rental whilst on hire, they must first
obtain authorisation from Apollo Reservations who will advise of the additional
costs. Rental extension is subject to fleet availability. The extra cost (Gross
Rate) of an extended rental must be paid by credit card over the telephone
or at an Apollo Branch immediately on confirmation of the rental extension.
Failure to obtain authorisation will result in the renter being charged double
the daily gross rental rate.
Repairs:
Although we run late model vehicles, it may happen that small repairs are required.
Repairs up to $100 may be affected without authorisation
and will be reimbursed unless the damage is caused by the renter. For amounts
over $100, Apollo will need to be informed in advance.
All vehicles are enrolled in the New Zealand Automobile Association and
24hr emergency roadside assistance is available.
Traffic
Infringements:
We reserve the right to charge the renter for any speeding or parking fines,
traffic infringements or road toll fines. An additional administration fee
of $75 per fine will apply to cover the costs of processing.
Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances,
we reserve the right to substitute an alternative vehicle without prior notification
and at no extra cost. This shall not constitute a breach of contract and does
not entitle the renter to a refund.
Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked within 14 days
of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability:
In the event of no alternative vehicle being available to the renter our liability
is limited to a refund of the hire charge or in the case of mechanical failure
(unless caused by the renter) the remaind of the hire period.
Important:
We reserve the right to refuse any rental at our discretion.
Smoking:
Smoking is not allowed in our vehicles.
Animals:
No animals are permitted in our vehicles, excluding guide dogs.
Booking
Amendments:
If you wish to make any changes to your booking the booking will be calculated
by using either the original flex rate or the flex rate that is valid at the
time of the booking change, depending on whichever rate is higher. There are
no exceptions to this rule. The following situations are classified as booking
alterations:
- Change of date for
vehicle pick-up or drop-off
- Change of location
(depot) for vehicle pick-up or drop-off
- Change of vehicle
category
- Name change
If you decide to extend your rental duration (changing the drop-off date) by
2 days the same flex rate is used that applied on the day when you made
your original booking. If you extend by 3 days or more, the booking change
rule applies as outlined above.
If an amendment is made to the rental dates within 14 days of collection, no
refund will be made if the length of hire is shortened (that is; the rental
will be charged at the number of days originally booked). A relocation fee
may apply if the collection or return location is amended within 14 days of
vehicle pick up or if notification occurs during the hire.
Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of
Travel Insurance.
PROTECTION PACKAGE
Personal Injury:
New Zealand legislation provides limited coverage for personal injury. Apollo
strongly recommends that all people travelling in New Zealand take out their
own personal travel insurance.
Property
Damage:
The Vehicle is insured for damage to it or damage to the property of a third
party. However the renter is responsible up to the amount of the applicable
Liability for the cost of such damage to third party property, or to the rented
Vehicle. The renter is also responsible for the cost of demurrage for the period
the Vehicle is unavailable due to repairs. The Liability applies in respect
of each claim, not per rental.
The Liability is applicable regardless of who is at fault and must be paid
at the time the accident is reported to Apollo, not at the completion of the
rental Period.
Standard Liability:
Apollo’s rental charge includes a Standard Liability of $7,500.
A Bond of $7,500 will be collected at the time of entering
into the Rental Contract. Payment of this Bond is only accepted by credit card.
The $7,500 will be debited to the credit card account immediately.
An administration fee equal to the merchant surcharge applies.
The Standard Liability can be reduced by purchasing one of the following
Reduction Options:
Reduction
Option 1:
A Liability of $2,500 applies. This Option can be purchased
by paying to Apollo $20 per day. The maximum amount payable
for this Option per rental is $1,000 – i.e. 50 days
rental.
A Bond of $2,500 will be collected at the time of entering
into the Rental Contract. Payment of this Bond is only accepted by credit card.
The $2,500 will be debited to the credit card account immediately. An administration
fee equal to the merchant surcharge applies.
Reduction Option 2 (VIP Cover):
A $0 (zero) Liability applies. This Option can be purchased by paying to Apollo $42 per
day. The maximum amount payable for this Option per rental is $2,100– i.e.
50 days rental.
Under this option one windscreen and two tyres will be covered for accidental
damage. Should these amounts be exceeded the cost to repair or replace the
items will not be covered and will be the responsibility of the renter.
A Bond of $250 will be collected at the time of entering into
the Rental Contract. This Bond is payable to Apollo by an open signed credit
card imprint with an authorisation obtained (sufficient funds must be available)
for $250.
Bond:
For security purposes, only a credit card can be used to provide a Bond. The
credit card holder must be present and able to sign for the Bond upon vehicle
collection. The credit card holder is jointly and severally liable for any
damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location
on time, is full of fuel and all other terms of the Rental Contract have been
complied with. If there is damage to the vehicle on its return, the Bond will
be used to cover the cost of such damage up to the amount of the relevant Liability.
However, if the terms of the Rental Contract are breached and the Bond is insufficient
to cover the damage then any extra cost will be charged.
Full
Responsibility:
At all times the renter is responsible for:
- Damage caused where
the terms of Rental Contract have been breached.
- Damage caused by
negligence.
- Damage caused to
the Vehicle in any way by part or total water submersion or salt water.
- Damage caused
to the Vehicle by the renter’s willful conduct.
- Damage caused to
the Vehicle by the use of snow chains.
- Damage caused due
to a single vehicle roll over.
- Damage caused to
the Vehicle when using the Vehicle in contravention of any legislation
or regulation controlling vehicular traffic.
- Damage or loss caused
to any personal belongings.
- Damage caused due
to use of incorrect or contaminated fuel.
- Damage to the awning.
- Damage to the overhead
or underbody of the Vehicle except where Reduction Option 2 has been
purchased.
Cancellation
Fees:
Once
we make a reservation on your behalf cancellation
fees apply. We therefore suggest that you
take out Travel Insurance at this time.
CANCELLATION
FEES
|
| 14
days prior to pick up |
plus
20% of rental charges |
| 13
- 0 days prior to pick up |
100%
Rental charges |
|
NO
REFUNDS FOR EARLY RETURNS
|
| Amendment
fees for each amendment |
/ once
final documents issued |
|