Maps,
camping ground
guides
and special
camp discount
privileges
Click here
to see extra
items
available
for hire
The daily
rental rate
includes the
following:
Unlimited
Miles
One
way fees
(except
Airlie
Beach & Townsville)
Insurance
with Excess
of
AUD $500
(Campervan)
-
AUD $1,000
(Motorhome)
Cutlery
and
Cookware
Bedding
Drive
Away All
Inclusive
Our Camperman
Australia all
inclusive rates
guarantees you
this is the price
you pay including
full Insurance
With a $500.00
credit card swipe.
Optional
Extras Outdoor
Table -
Available
for hire
with
all Camperman
Australia
Campervans.
$20.00
per campervan
rental. Outdoor
Chair-
Available
for hire
with
all Camperman
Australia
Campervans.
$10.00
per campervan
rental.
ALL
INCLUSIVE FULL
COMPREHENSIVE
INSURANCE
Insurance
Excess
An Insurance
excess credit
card swipe
of AUD$500.00
will be taken
at the point
of Pick-up. This payment will not be processed but will be held as bond.
Bond/Deposit
Return. If
the Vehicle
is returned
with any damage,
or has been
involved in
an accident,
whether the
fault of The
HIRER or not,
the bond will
be retained
by Camperman
Australia until
the full cost
of the damage
is determined,
or the claim
has been settled
by the Third
Party's Insurance
Company.
The Bond
will then be
returned to
The Hirer in
full if it
is determined
that there
is no liability
to the third
party under
Australian
Motor Vehicle
Laws and/or
with Australian
litigation.
Please note
that Third
Party claims
can take months
to resolve.
CAMPERMAN cannot
force the destiny
of these claims,
it is up to
our Insurance
Company and
the Third Party,
be they insured
or not.
Bond/Deposit
Return (Single
Vehicle Accident).
Single Vehicle
accidents are
defined as
any damage
that is done
to the Vehicle
when no other
Vehicle is
involved, or
when the accident
is with another
Vehicle, but
The Hirer cannot
provide Camperman
Australia with
the driver's
license, name
or the registration
number of the
other Vehicle.
Examples
of single Vehicle
accidents include
such things
as running
into trees,
guideposts
or animals,
whether intentionally
or not, whilst
traveling forward
or reversing.
Collision
with animals
are considered
to be a single
Vehicle accident,
as too is overturning
the Vehicle,
or any other
damage done
to the Vehicle
for any reason
when no other
Vehicle is
directly involved.
A single vehicle
accident caries
a fee of $250.00
to be charged
against the
renters credit
car on return
of the vehicle.
Payment
of Damage Protection
Payment of
the Damage
Protection
Excess is
a signed, authorised
credit card
voucher for the appropriate excess/bond & must be lodged for the duration
of the Rental period.
If the Vehicle is returned undamaged and in accordance with the contract
conditions, the voucher will be returned to The HIRER or destroyed and therefore
not processed.
Damage
Cover
In the event
of an accident,
personal
injury is
covered through
Registration
3rd Party Insurance. All Vehicles are fully insured for own their damage
and 3rd Party
Property
Damage, but
The HIRER
is responsible
for the Insurance
Excess.
Accidents
Most accidents occur for the following
reasons:
Driving
too
fast.
Driving
on the wrong side of the road.
Turning
across oncoming traffic.
Driving
while sleepy and tired.
Collisions
with animals.
Whilst
reversing the Vehicle.
Driving
while
intoxicated.
Driving
at night.
Looking
for Kangaroos
at night
(or at Dawn
or Dusk) when
Kangaroos come
to the side
of the road
to eat the sweeter
grasses.
All of the
above-mentioned
accidents are
avoidable.
Contractual
Rights
By signing
this
Rental
Terms
and Conditions
contract
THE HIRER
accepts
that
the Terms
and Conditions
make
this
an Australian
Contract
and that
THE HIRER
will be bound by the Australian State Law in which State this Agreement
is
contracted. This contract overrides any other contract form or contract
taken
in any other country. Any changes made to this contract may only be in
writing
and signed by The HIRER and an authorised agent of CAMPERMAN. CAMPERMAN
makes
no express or implied warranty in relation to this Agreement.
Keys
The HIRER
will
be responsible
for
the cost of
replacing
keys
which are lost
or broken, or for the retrieval of keys locked in a Vehicle. Cost of
a locksmith travelling to the
Vehicle will be at The HIRERs’ expense.
Vehicle
Check In Time
Vehicle pick-up
and drop-off must be between 10:00am
and 3:00pm weekdays or between 8:00am
and 11:00am Saturdays. Sunday vehicle
pick-up and drop-off is by prior arrangement
ONLY. On Saturdays, please arrive at
least an hour prior to the depot closing
time (closing time is 12:00pm).
Late Returns
Vehicles returned
late will be charged a late fee of $150.00.
Plus the day rate applicable for that rental day. A client returning one day
or more days late will be liable for a penalty rate of $150.00 per day plus CAMPERMANs
loss of revenue and accommodation for its client waiting for the late campervan
if required.
After Hours Pick Up / Drop Off
may be made by prior arrangement at a cost
of
AU$100.00, payable on pick-up or drop-off. All depots will be closed on Sundays,
Christmas Day, Boxing Day, New Years Day, Good Friday & Easter Monday.
Depot Office Hours
Monday to Sunday: 8:00am to 8:00pm.
Helpline: Camperman
Head Office offers a 7-day-a-week Australia-wide help and
information service. Please call TOLL FREE on 1800 216 223 for on-road service.
Any problems associated with the vehicle, including equipment failure, must be
reported to CAMPERMAN as soon as possible and within 24 hours in order to give
CAMPERMAN the opportunity to rectify the problem during the rental period. Failure
to do so will compromise any claims for compensation. We do not accept liability
for any claims submitted after this period.
Minimum Day Rentals
The minimum rental period for all CAMPERMAN vehicles is
10 days.
One Way Rentals
There is a one way pick up or drop off fee of $250.00 for
all pick up and drop offs at Airlie Beach and Townsville. There is no extra charge
for One-Way rentals from or to our other depots
Multiple Rentals
May be combined to qualify THE HIRER for the longer-term
rental rates. i.e.: One 12-day rental plus one 10-day rental qualifies for the
22-day rate. The time period between rentals must not exceed one calendar month.
Rental Time Extensions
Rental time extensions or drop-off location changes
are at the discretion of CAMPERMAN Management and rely entirely on future demand
and availability. Any request for an extension MUST be communicated as soon as
practicable and possible and must be approved with Head Office.
Dropping Off at a Different Depot
Unauthorised drop-off to a depot
other than that contracted for (as
stated on the rental agreement) will
result in a fee
being charged to the renter of AU$750.00 in addition to the daily rate.
Early Dop-Off
There will be no refund for early termination of a rental or
Hire Agreement for any reason. There is no refund available for the unused
portion of the rental should the vehicle be returned earlier than contractually
agreed
on the rental agreement signed by the renter.
Wrong Drop Off Location
If
a vehicle is left at any place other
than our depots, pick-up fees will
be charged at AU$75.00 per hour for
the retrieval of the vehicle.
Vehicle Substitutions
CAMPERMAN
reserves the right to upgrade to
a higher rated vehicle at no extra
cost.
Daily Hire Conditions
Calculates the hire of a vehicle
on a per calendar day basis (within
depot
hours) i.e. irrespective of the time
of collection
or return within those hours. When calculating the number of days a vehicle
is rented the day of pick-up is counted as the first day of the rental. The
day
of drop-off is counted as the final rental day.
Where The hirer Will Return the Vehicle
THE HIRER will return the vehicle
to the CAMPERMAN location set out on the Rental Agreement. THE HIRER understands
that there will be an extra charge of AU$750.00 if THE HIRER returns the
vehicle to a different location. This is non-negotiable.
Drivers
A current motor vehicle driver's licence is required from all
drivers and must be produced in person on pick-up.
Unauthorised and Prohibited Use
The following persons must not
drive the Vehicle
Any
person who is not identified on the
Rental Agreement
Any
person whose blood alcohol concentration
exceeds
the
lawful percentage.
Any
person whose driver's licence has
been cancelled
or suspended.
Any
person who is under the influence
of legal or
illicit
drugs.
Any
person who holds a
learner's
permit
or a probationary
license.
* All insurance
cover will
be void
if any
of the
above terms
are breached.
Drivers
Age
The minimum age for
drivers is 18 years. The maximum
age is 75 years. Medical certificates
for drivers over the age of
75 are required
Credit Card Transactions
We
accept MasterCard, Visa Card
and EFTPOS. All transactions will be
processed in Australian Dollars.
* A surcharge of 2% will be
charged on all credit card
transaction.
Financial Obligations
By entering into the Rental
Agreement, THE HIRER authorises
and agrees that CAMPERMAN will
charge THE HIRER's credit card
or other credit
card provided by THE HIRER with a security bond and/or deposit (a
credit
card imprint authorised but not processed, and held for the duration
of the rental),
and that THE HIRER will pay on demand any balance of the following
charges:
All
Rental charges specified on the Rental
Agreement.
All
charges incurred by CAMPERMAN in
respect
of parking or any
other traffic violations during the period of the rental.
(These will be charged
to THE
HIRER's credit card plus an AU$70.00 administration fee
per fine whenever CAMPERMAN
becomes aware of such violations).
The
renter is totally responsible for
all loss of, or damage
to the motor vehicle (including
loss of use)
cost of the vehicle,
legal
expenses,
towing
and recovery
charges where:
The
vehicle is totally or partially immersed
in water regardless of the
cause.
The
interior of the vehicle is damaged
(regardless of cause).
The
vehicle is damaged by driving it
under or
into
an object lower than
the height of the
vehicle. Please
be careful when parking
under
trees or
when entering
a building that the height available
is higher than the height of the
campervan or motor
home.
Additional
Note
When cash is tendered as payment for the
total rental, damage protection and bond, three forms of
identification
are required:
Plus a credit
card imprint is required for traffic violations administration
fees.
Driver’s
license
Two
Personal references or passport.
Bank
or solicitor reference
Gas
The gas bottle supplied to the client is not full
on delivery of the Campervan. The client takes
it not full
and brings
it back not full.
THE
HIRER will fill
it as and when he requires it. The gas bottle is
not full at check out.
Gas Bottle
The gas bottle is not to be used in conjunction
with any appliances (eg. Lamps, BBQs etc) not
provided by
CAMPERMAN. THE HIRER
is responsible
for any damage to CAMPERMAN’s property caused
by incorrect usage of the gas bottle and gas fittings.
Fuel
The fuel (Unleaded Petrol) tanks are to be refilled
by THE HIRER as and when required. CAMPERMAN will
not be
held responsible
for any
representation as to fuel economy for individual
vehicles. Fuel economy is dependent upon
a
number of varying factors, including how the vehicle
is driven, weather conditions and the maintenance
of correct
tyre pressures.
The fuel
tank is not full
at
check out and can be returned the same way. If you
run out of fuel and request roadside
assistance you will be liable for the call out fee,
and the extra kilometres for the call out plus the
fuel you
require.
Camperman's Liability
CAMPERMAN will not be liable to THE HIRER
for any loss, damage or inconvenience caused by
delayed delivery of the vehicle,
or by the
vehicle not being as described in an Agent’s
brochure, or by the vehicle not being suitable for
THE HIRER's purposes. The photos
on our website are
taken by the staff of CAMPERMAN Australia and are
updated yearly. CAMPERMAN will not
be liable for any loss or inconvenience from change
in drop-off location caused by natural disasters
such as floods, cyclones, hailstorms,
earthquakes, etc,
nor for any personal injury or damage to THE HIRER's
property caused thereby.
Tyre Damage
THE HIRER's insurance policy has an AU$500.00 excess.
Tyre damage, flat tyres, spiked tyres are at the
cost of the renter. Average
tyre prices
in Australia are AU$125.00, so please take care of
the vehicle's tyres. The renter
will be responsible for tyre damage and windscreen
damage up to $500.00. Windscreen chips are charged
at $42.50
per chip.
Windscreen
replacements
are at $195.00.
Maximum Number of Passengers
THE HIRER
agrees that the vehicle rented may only be used
to carry
the maximum
number
of passengers
as shown on
the Rental
Agreement or as dictated by licensing authorities.
CAMPERMAN will not accept any liability if these
Terms are breached.
Valuables
CAMPERMAN assumes no liability for valuables
left in or stolen from the vehicle. Please do not
leave valuables
in the
vehicle
because
of possible theft. In major cities it is advisable
to leave the vehicle in a
Caravan Park
and take public transport to the city. Please note:
Insurance on personal property is THE HIRER's responsibility.
Transfers
Transfers to and from CAMPERMAN are
not included in the rental price. It is the responsibility
of THE HIRER
to arrange
transport
to and
from CAMPERMAN
depots.
Cleaning Fee on Return of Vehicle
The vehicle
will be delivered in a clean condition to THE HIRER,
who agrees
to forfeit a cleaning
fee
of AU$150.00
(inside) & AU$75
(outside) should the vehicle not be returned to CAMPERMAN
in the same clean condition.
Animals& Pets
CAMPERMAN does not allow the
carriage of pets or any animals in their vehicles
whilst on rental. Carriage of pets
or animals will
render the
contract void, and the rental bond will be retained
and used for cleaning and fumigating the vehicle.
Rental Refusal
CAMPERMAN reserves the right to
refuse any rental, or the continuation of any rental
at its
discretion.
Repairs
CAMPERMAN's
vehicles are always fully maintained
and serviced. However,
we recognise that occasional
breakdowns
and small problems
will occur.
Minor repairs
to mechanical items and oil consumption up
to AU$50 will be reimbursed against
receipts on completion
of the rental.
CAMPERMAN Australia
has a 24/7 agreement
on breakdown with all the Major Roadside
Service Organisations
Should
serious problems be encountered,
THE HIRER
must inform CAMPERMAN at
the first possible opportunity,
and
follow CAMPERMANS
instructions.
Down
time. In all cases the responsibility
of CAMPERMAN is
limited to refunding
for the downtime that the
vehicle is actually
in a
repair shop
and the time
lost though not being able to drive
the vehicle.
Accommodation.
No alternative accommodation or food
items will
be paid for during
such down time.
However
the client
has the
right to choose
between CAMPERMAN
Australia refunding for lost
time, and CAMPERMAN Australia paying
the
accommodation
and the cost of
food to the
equivalent of the
day rate
lost because of
the repairs being carried out.
Malfunction
of Radio/Cassette players, Microwave,
Stove or
Grill, Air-conditioning
Units, Refrigerator,
Water
Pump are not
considered
mechanical breakdowns,
and downtime will not be
paid for these items.
Overhead
damage. If the roof of the vehicle
is damaged
due
to THE
HIRER driving
into an area with
insufficient
clearance,
THE
HIRER
is responsible
for the
full cost of the repair.
CAMPERMAN
is not responsible for replacing
or compensating
THE HIRER
for spoiled
food caused by a
fridge malfunction.
Towing
and retrieval of damaged vehicles
to the closest
CAMPERMAN
depot is covered.
In the event
of an accident
resulting in
the
vehicle being
damaged sufficiently
to require replacement,
it is THE HIRER's
responsibility
to make
their way to
the closest CAMPERMAN
depot that has
a replacement campervan
or
Motor-home available.
Any expenses
incurred whilst
travelling to
the closest
CAMPERMAN depot
that has
a replacement
Campervan or Motor home
available are
THE HIRER's
responsibility.
Refund
for lost time .Any
refund
for on-road
problems
will be
made at the
time of the
repair. The repair time
will be calculated,
and
the downtime
reimbursed
at the
time of
delivery
from the repairer.
Down time
will be calculated
in
hours,
not days,
and credited to THE
HIRER's credit
card
immediately.
Maintenace& Responsibility
Joint Hirer's
and all drivers are jointly and severally responsible
under the Rental Agreement.
THE HIRER will be held
fully responsible for engine damage if the
radiator cap is not properly replaced
and sealed after
checking fluid levels and/or the
warning
buzzer for overheating
is ignored. It is THE HIRER's responsibility
to check and maintain all fluid
and fuel levels and to immediately
rectify and/or report
to Head Office if
heavy usage of oil or coolant is occurring
or any defect of which THE HIRER becomes
aware. It is THE HIRERs duty to check the fluid
levels
every three days to ensure fluid levels are
correct.
Please check fluid levels
while the motor
is cold early
in the mornings.
* CAMPERMAN, on presentation of receipts, will
reimburse refills of all fluids except petrol
and diesel. THE
HIRER shall drive
the vehicle in
a careful
and cautious manner and will not do or allow
to be done anything to harm the vehicle.
THE HIRER shall not use the vehicle for anything
other than its intended purpose, or allow use
of the vehicle
to carry passengers
or goods
for hire. THE HIRER
shall not allow the vehicle to be used to carry
volatile liquids, corrosive or flammable materials
or explosives.
Road Restrictions
CAMPERMAN's vehicles are not
allowed to travel on unsealed (dirt or gravel)
roads. Travel
on these roads
voids
all damage
protection
cover. THE HIRER will be totally liable for
all damage caused by travelling on unsealed
(dirt or gravel) roads. The full cost of the
damage to all parties concerned may be deducted
from THE
HIRER.
If in the opinion of
CAMPERMAN a vehicle
is found to have travelled on unsealed (dirt
or gravel) road the bond/deposit will be
retained until the vehicle is fully inspected
and checked for damage. If no
damage has occurred the bond will be returned
to THE HIRER, less the cost of inspection.
Inspection labour cost is $70.00 per hour.
Living Equipment
Living equipment, as detailed
in the line drawings, is included in the vehicle.
THE HIRER
will
be charged
for any missing
or damaged
items.
Single Vehicle Accident
A vehicle being involved
in a 'Single Vehicle accident' will incur upon
THE HIRER
additional liability
of AU$250.00.
i.e. if a client
runs into a Kangaroo or a cow or a parked car,
or an awning of a building these are examples
of a single
vehicle
accidents
Insurance Eexcess
Campervan:
An Insurance excess/Security
credit card swipe of AU$500.00 will be taken
at the point of pick-up.
This payment
will not
be processed but will be held as bond for all
accidents and damage and administration charges
for traffic
violations.
Cancellation
Fees:
Once
we make a reservation on your behalf
cancellation fees apply. We therefore
suggest that you take out Travel Insurance
at this time.
Cancellation
Fees
If
cancelled
25
days prior
to
pick up
no
fee
If
cancelled
24 - 6
days prior
to
pick up
35%
of rental
costs
6-1 days
or less
prior
to pick
up
100%
of rental
costs
Amendments
AUD
30 / AUD
60
once documents
issued.
NO
REFUNDS
FOR EARLY
RETURNS
All
rates & conditions subject to change without
notice and subject
to
currency
changes
