Vehicle
Handover
Your vehicle is handed over to you without fuel unless you have requested it.
Upon return no refund for excess fuel will be authorized. Should your vehicle
be changed over at any time no refund for fuel will be given.
Vehicle
Condition
A pre-rental vehicle inspection will be required to be made by the hirer on
collection of the vehicle. The vehicle shall be deemed to be in good order,
condition and repair and properly filled with oil and water, unless otherwise
indicated in the vehicle condition report.
Rental
Duration
Minimum rental is 5 days and 15 days for collection/return in Botswana, Zimbabwe
or Zambia. When calculating the number of days, the day of collection is
counted as day one regardless of collection time. The day of return is counted
as the final day.
Multiple
Rentals
Motorhome and car rentals with MAUI and BRITZ in Australia, New Zealand and
South Africa can be combined to qualify for long-term rates, if the rental
is within a three month period, i.e. one 14 day rental plus one 7 day rental
qualifies for 21+ day rate
Season
Change
The daily rental rate that applies on the date of pick up will be the applicable
rate for the duration of the rental regardless of any season change during
the term of the rental
Change
of Vehicle
MAUI and BRITZ reserve the right to substitute a comparable or superior vehicle
should the requested vehicle not be available due to unforeseen circumstances.
This shall not constitute a breach of contract and does not entitle the hirer
to any refund
Branch
Hours for
Pick Up and
Drop Off
Branches
are located in
Johannesburg,
Durban, Port
Elizabeth, Cape
Town, Windhoek,
Maun, Harare and Victoria Falls. Office
hours are Monday – Friday from
08h00 – 16h30. Outside of office
hours collections and returns are by
arrangement only. All branches are
closed on Christmas Day (25 December)..
Licence
A
valid non-endorsed
driver’s
licence is required;
an international
licence is preferred.
Minimum
Age
Drivers must be 21 years or older
Road Restrictions
Vehicles
may be taken
into South Africa’s
neighbouring
states but are
not allowed into Angola or Malawi. All
insurance cover
is void if vehicles
enter prohibited areas.
MAUI and BRITZ reserve the right, at its sole discretion, to restrict vehicle
movements in certain areas due to adverse road or weather conditions, political
situations or any other reason.
Repairs
Minor
repairs up to
the value of
N$ 1 000 may
be effected without
authorisation
and will be reimbursed upon presentation
of receipts.
For
Major repairs,
over N$1000
authorisation
with an authorisation
number must
first be obtained
from MAUI and
BRITZ head
office in Johannesburg.
Faults with the radio, air conditioning, refrigerator or microwave are not
classified as breakdowns; no refunds will be made for repair time on these
items.
Pets
No pets are permitted in any vehicles.
Payment
Full payment is required on the day of collection.
Exchange
Rate/Currency
Variations
All
credit card transactions
are conducted
in South African
Rand. Due to
exchange rate
fluctuations
there could be
some variance
in any amount
refunded compared
to the amount initially charged. No
liability is
accepted for
any variance
in this regard.
If a credit card is presented as payment, the credit card holder will be jointly
and severally liable as the hirer.
Refunds
In the unlikely event of a refund, this will be done according to the applicable
agent rates and not the advertised per day rate.
Reservation
/ Vehicle
Confirmation
Maui
and Britz reserve
the right to
upgrade a client
to another vehicle
category without
prior notice.
This does not
constitute a
breach of contract
or non-performance.
Disclaimer
Vehicle illustrations and text in any brochure are only indicative of the vehicle.
Variances in the vehicle(s) offered may occur due to modifications and/or
upgrades to the vehicle design or brand. Our vehicles are not older than
3 cycles.
